curl --request GET \
--url https://app.famulor.de/api/user/calls \
--header 'Authorization: Bearer <token>'{
"data": [
{
"id": 123456,
"assistant_name": "Sales Assistant",
"campaign_name": "Neukundenakquise Q1 2024",
"type": "outbound",
"duration": 180,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4915123456789",
"status": "completed",
"transcript": [
{
"text": "Hallo, mein Name ist Maximilian, ich melde mich im Auftrag eines IT-Unternehmens.",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055268.525861
},
{
"text": "Hallo?",
"type": "transcript",
"sender": "human",
"timestamp": 1754055272.069057
}
],
"variables": {
"customer_name": "John"
},
"evaluation": [
{
"name": "status",
"type": "bool",
"value": true,
"description": "Whether the call objective was achieved or not."
},
{
"name": "summary",
"type": "string",
"value": "Connected to the customer, obtained name of the person responsible for IT.",
"description": "Call summary in a few words."
}
],
"webhook_response": {
"crm_updated": true,
"lead_score": 75
},
"carrier_cost": 0.08,
"total_cost": 0.12,
"answered_by": "human",
"recording_url": "https://recordings.famulor.de/call-123456.mp3",
"created_at": "2024-01-15T10:30:00Z",
"updated_at": "2024-01-15T10:33:00Z"
},
{
"id": 123457,
"assistant_name": "Support Assistant",
"campaign_name": null,
"type": "inbound",
"duration": 120,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4917123456789",
"status": "ended_by_customer",
"transcript": [
{
"text": "Kunde: Hallo, ich habe eine Frage zu meinem Konto.",
"type": "transcript",
"sender": "human",
"timestamp": 1754055300.123456
},
{
"text": "Gerne helfe ich Ihnen dabei. Was kann ich für Sie tun?",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055302.789012
}
],
"variables": {
"issue_resolved": true,
"satisfaction_rating": 9
},
"evaluation": [
{
"name": "issue_resolved",
"type": "bool",
"value": true,
"description": "Whether the customer's issue was resolved."
},
{
"name": "satisfaction_rating",
"type": "integer",
"value": 9,
"description": "Customer satisfaction rating from 1-10."
}
],
"webhook_response": null,
"carrier_cost": 0.05,
"total_cost": 0.08,
"answered_by": "human",
"recording_url": null,
"created_at": "2024-01-15T14:20:00Z",
"updated_at": "2024-01-15T14:22:00Z"
}
],
"current_page": 1,
"per_page": 15,
"total": 2,
"last_page": 1
}
Alle Anrufe für den authentifizierten Benutzer mit Filteroptionen auflisten
curl --request GET \
--url https://app.famulor.de/api/user/calls \
--header 'Authorization: Bearer <token>'{
"data": [
{
"id": 123456,
"assistant_name": "Sales Assistant",
"campaign_name": "Neukundenakquise Q1 2024",
"type": "outbound",
"duration": 180,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4915123456789",
"status": "completed",
"transcript": [
{
"text": "Hallo, mein Name ist Maximilian, ich melde mich im Auftrag eines IT-Unternehmens.",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055268.525861
},
{
"text": "Hallo?",
"type": "transcript",
"sender": "human",
"timestamp": 1754055272.069057
}
],
"variables": {
"customer_name": "John"
},
"evaluation": [
{
"name": "status",
"type": "bool",
"value": true,
"description": "Whether the call objective was achieved or not."
},
{
"name": "summary",
"type": "string",
"value": "Connected to the customer, obtained name of the person responsible for IT.",
"description": "Call summary in a few words."
}
],
"webhook_response": {
"crm_updated": true,
"lead_score": 75
},
"carrier_cost": 0.08,
"total_cost": 0.12,
"answered_by": "human",
"recording_url": "https://recordings.famulor.de/call-123456.mp3",
"created_at": "2024-01-15T10:30:00Z",
"updated_at": "2024-01-15T10:33:00Z"
},
{
"id": 123457,
"assistant_name": "Support Assistant",
"campaign_name": null,
"type": "inbound",
"duration": 120,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4917123456789",
"status": "ended_by_customer",
"transcript": [
{
"text": "Kunde: Hallo, ich habe eine Frage zu meinem Konto.",
"type": "transcript",
"sender": "human",
"timestamp": 1754055300.123456
},
{
"text": "Gerne helfe ich Ihnen dabei. Was kann ich für Sie tun?",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055302.789012
}
],
"variables": {
"issue_resolved": true,
"satisfaction_rating": 9
},
"evaluation": [
{
"name": "issue_resolved",
"type": "bool",
"value": true,
"description": "Whether the customer's issue was resolved."
},
{
"name": "satisfaction_rating",
"type": "integer",
"value": 9,
"description": "Customer satisfaction rating from 1-10."
}
],
"webhook_response": null,
"carrier_cost": 0.05,
"total_cost": 0.08,
"answered_by": "human",
"recording_url": null,
"created_at": "2024-01-15T14:20:00Z",
"updated_at": "2024-01-15T14:22:00Z"
}
],
"current_page": 1,
"per_page": 15,
"total": 2,
"last_page": 1
}
initiated, ringing, busy, in-progress, ended, completed, ended_by_customer, ended_by_assistant, no-answer, failedinbound, outbound, webShow Anruf-Eigenschaften
curl -X GET "https://app.famulor.de/api/user/calls?status=completed&type=outbound&date_from=2024-01-01&per_page=25" \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json"
{
"data": [
{
"id": 123456,
"assistant_name": "Sales Assistant",
"campaign_name": "Neukundenakquise Q1 2024",
"type": "outbound",
"duration": 180,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4915123456789",
"status": "completed",
"transcript": [
{
"text": "Hallo, mein Name ist Maximilian, ich melde mich im Auftrag eines IT-Unternehmens.",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055268.525861
},
{
"text": "Hallo?",
"type": "transcript",
"sender": "human",
"timestamp": 1754055272.069057
}
],
"variables": {
"customer_name": "John"
},
"evaluation": [
{
"name": "status",
"type": "bool",
"value": true,
"description": "Whether the call objective was achieved or not."
},
{
"name": "summary",
"type": "string",
"value": "Connected to the customer, obtained name of the person responsible for IT.",
"description": "Call summary in a few words."
}
],
"webhook_response": {
"crm_updated": true,
"lead_score": 75
},
"carrier_cost": 0.08,
"total_cost": 0.12,
"answered_by": "human",
"recording_url": "https://recordings.famulor.de/call-123456.mp3",
"created_at": "2024-01-15T10:30:00Z",
"updated_at": "2024-01-15T10:33:00Z"
},
{
"id": 123457,
"assistant_name": "Support Assistant",
"campaign_name": null,
"type": "inbound",
"duration": 120,
"assistant_phone_number": "+4912345678",
"client_phone_number": "+4917123456789",
"status": "ended_by_customer",
"transcript": [
{
"text": "Kunde: Hallo, ich habe eine Frage zu meinem Konto.",
"type": "transcript",
"sender": "human",
"timestamp": 1754055300.123456
},
{
"text": "Gerne helfe ich Ihnen dabei. Was kann ich für Sie tun?",
"type": "transcript",
"sender": "bot",
"timestamp": 1754055302.789012
}
],
"variables": {
"issue_resolved": true,
"satisfaction_rating": 9
},
"evaluation": [
{
"name": "issue_resolved",
"type": "bool",
"value": true,
"description": "Whether the customer's issue was resolved."
},
{
"name": "satisfaction_rating",
"type": "integer",
"value": 9,
"description": "Customer satisfaction rating from 1-10."
}
],
"webhook_response": null,
"carrier_cost": 0.05,
"total_cost": 0.08,
"answered_by": "human",
"recording_url": null,
"created_at": "2024-01-15T14:20:00Z",
"updated_at": "2024-01-15T14:22:00Z"
}
],
"current_page": 1,
"per_page": 15,
"total": 2,
"last_page": 1
}
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