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AI Behavior Issues
On this page
Engine Settings Impact
Fast Engine
Standard Engine
Accurate Engine
Common Issues & Solutions
Optimization Tips
Testing Changes
Troubleshooting & FAQs
AI Behavior Issues
Troubleshoot and optimize your AI assistant’s conversation behavior and responses
Your AI’s behavior can be fine-tuned through a combination of engine settings and prompt adjustments.
Engine Settings Impact
Different AI engine modes affect behavior:
Fast Engine
Quick, more conversational responses
May occasionally miss context
Best for: Simple interactions, sales calls
Works great with Filler Audio for natural flow
Standard Engine
Balanced understanding and speed
Good for most use cases
Default recommendation for new assistants
Accurate Engine
Deep context understanding
More thoughtful responses
Best for: Complex support, detailed information gathering
May have longer pauses between responses
Common Issues & Solutions
AI Misunderstanding Context
Switch to Accurate Engine
Add more context to your prompt
Include example conversations
Unnatural Conversation Flow
Enable Filler Audio for smoother transitions
Use Fast Engine for quicker back-and-forth
Add conversation examples in your prompt
Repetitive Responses
Review and update your system prompt
Add variation examples
Consider switching to Standard/Accurate engine
Optimization Tips
Sales Calls
: Fast Engine + Filler Audio for engagement
Customer Support
: Accurate Engine for better problem solving
Lead Qualification
: Standard Engine for balanced performance
Testing Changes
After adjusting settings:
Use the test call feature
Try different conversation scenarios
Monitor call recordings for improvement
Tip:
Start with Standard Engine and adjust based on your specific needs and feedback.
Call Quality Issues
Assistant
Responses are generated using AI and may contain mistakes.